Privacy Policy

SIBS Consulting Services LLC | Effective date: [update on publish]

1) Who we are

SIBS Consulting Services LLC (“SIBS Consulting,” “we,” “us,” “our”) provides mentoring, leadership development, and operational improvement services to nonprofit organizations.

Business address: 6143 186 Street, Suite #553, Fresh Meadows, NY 11366
Contact: Siby@sibsconsult.com • +1-917-538-1227

2) Scope of this policy

This policy explains how we collect, use, share, and protect personal information when you:

visit our website and resources pages,
submit LinkedIn Lead Gen forms,
book consultations (e.g., via Zoom Scheduler),
complete surveys (e.g., Culture or Change Readiness on SurveyMonkey),
download resources/lead magnets, or
engage us as a consulting client.

3) Personal information we collect

Information you provide directly

Contact details (name, email, phone, organization, role)
Consultation details and messages you submit
Survey responses (including optional open-ended text)
Billing and contracting information (for clients)
Event/workshop registrations

Information we collect automatically

Device/usage data (IP address, browser type, pages viewed, time on site)
Cookies and similar technologies for basic site functionality and analytics

Information from third parties

LinkedIn Lead Gen forms (contact and organization details you authorize)
Scheduling platforms (meeting time, name/email)
Survey platforms (responses you submit)

4) How we use personal information

respond to inquiries and deliver consultations,
provide, improve, and personalize services and resources,
analyze survey results and produce organizational reports,
schedule meetings and deliver follow-ups,
send service updates, workshop invitations, or thought-leadership (you can opt out anytime),
comply with legal and contractual requirements.

5) Surveys & reporting (important)

Surveys are designed for organizational insights. We typically aggregate and anonymize responses before sharing results externally.
We may highlight themes or illustrative quotes from open-ended responses; when we do, we remove names and personal identifiers.
For paid consulting engagements, confidentiality protections are defined in the services agreement.
We request a minimum of 3–5 responses per organization to improve reliability of results.

6) Legal bases (for EEA/UK visitors)

We rely on one or more of the following: consent, performance of a contract, legitimate interests (e.g., improving services, communicating with you), and legal obligations.

7) How we share information

We do not sell personal information. We may share with:

Service providers/Processors (e.g., website host, email provider, analytics, scheduling, survey tools) under contract;
Client organizations (only the aggregated/anonymized survey results or as defined in a consulting agreement);
Legal/Compliance where required by law or to protect rights, safety, or security;
Business transfers in the event of a reorganization.

8) Data retention

Website leads and inquiries: typically 18–24 months.
Consulting client records (including reports): 7 years (or as required by contract/law).
Survey data: retained for analysis and longitudinal benchmarking; when possible, stored without direct identifiers.

We may retain de-identified or aggregated data for research and service improvement.

9) Your choices & rights

Opt out of emails: Use the unsubscribe link or email Siby@sibsconsult.com.
Access/Correct/Delete: Email Siby@sibsconsult.com to request access, correction, or deletion of your data (subject to legal and contractual limits).
Do Not Track / Preference signals: Our site currently does not respond to DNT signals.
California (CCPA/CPRA): California residents may request access/deletion and know what personal information we “share” for cross-context behavioral advertising (we do not knowingly sell personal information). Submit requests to Siby@sibsconsult.com.
EEA/UK residents: You may have rights to access, rectify, erase, restrict, object, and data portability. You may also complain to your supervisory authority.

10) Cookies & analytics

We use essential cookies for site operation and may use analytics cookies to understand page performance and improve content. You can manage cookies in your browser settings. If we deploy a cookie banner, non-essential cookies will be blocked until consent is given.

11) Third-party services we use

We use reputable providers to deliver services, examples include (may change over time):

Survey & Forms: SurveyMonkey (surveys and diagnostics)
Scheduling/Meetings: Zoom Scheduler/Zoom
Website/Hosting: WordPress/Elementor and standard hosting/backup providers
Email & Productivity: standard email providers (e.g., Google Workspace)
Analytics: privacy-respecting web analytics or platform analytics

Each provider processes data under its own privacy terms. We contractually require processors to protect your information.

12) International transfers

If you are outside the United States, your information may be processed in the U.S. and other jurisdictions with different data-protection laws. Where required, we use appropriate safeguards (e.g., standard contractual clauses).

13) Children’s privacy

Our services and surveys are intended for professional use by adults. We do not knowingly collect personal information from children under 16. If you believe a child has provided data, contact us to delete it.

14) Security

We take reasonable administrative, technical, and organizational measures to protect personal information, including access controls, role-based permissions for survey data, and secure storage. No method of transmission or storage is 100% secure.

15) Links to other sites

Our site and resources may link to third-party websites. We’re not responsible for their content or privacy practices. Review their policies before submitting data.

16) Changes to this policy

We may update this policy to reflect changes in our services or legal requirements. We’ll post the new date at the top. Significant changes will be highlighted on the site.

17) How to contact us

SIBS Consulting Services LLC
6143 186 Street, Suite #553, Fresh Meadows, NY 11366
Siby@sibsconsult.com • +1-917-538-1227